- Played a crucial role in setting up and scaling seven startup companies within the Karvy group
- Independently started and developed a “Karvy Insurance Repository” business and won an Insurance Repository license from IRDAI.
- Worked closely with regulators, architected, and developed a market infrastructure platform for Insurance repositories in India
- Set up a fully technology-driven platform BPO for MF and insurance back office
- Created lightweight applications and platforms for front offices and agents for mutual fund and life insurance separately.
- Started white-labeled IT services for insurance and MF clients and developed an independent profit center
- Implemented various new technology initiatives to cut costs (by 30%) and improve scalability (by 4x)
- Played a key role in scaling the top line and bottom line of various key verticals and growing clients
- Helped over 20 mid to large-size clients scale their businesses with various technology platforms and win several awards
- Played a key role in implementing several First to market client initiatives across MF and insurance
- Created a framework for the structured transition of back office clients
- Transitioned several mutual fund and insurance clients to respective back office verticals
- Improved the overall stickiness of the clients and played a pivotal role in transitioning over 50 small, mid and large clients across BFSI, telecom, and e-governance verticals
- Implemented a high-performance architecture with completely re-imagined business processes
- Started and scaled the insurance back office and IR business from 0 to 200 million with an EBITA of 40 million
- Implemented several business rules and applications to boost productivity and scalability
- Assisted MD with various innovative pre-sales and business development activities and played a pivotal role in acquiring over 12 large and medium clients
- Implemented business process management applications and custom reporting writing tools for various verticals
- Trained and groomed over 250 employees to dependable IT resources and leaders
- Played a pivotal role in implementing a level 4 data center infrastructure
- Implemented several lightweight front-office applications with high scalability and availability
- Fortified the security posture of the organization and client applications